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Michael

Custom Work Guide

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To better assist new customers who request custom work from me, I've put together this guide on how I handle custom work. If there is anything I haven't covered or your unsure about, please let me know.

Quotes/Time Frames
For requests without full details provided. I will usually or can provide a rough estimate price range and time frame. (e.g. $150-$250 and 3-7 days) Although broad these estimates give you a rough idea of the cost and time needed for an idea. It's only when I have the full details and features needed that I will provide an exact cost and time frame for each request. (e.g. $200 and 4-6 days).

Feature List
A full feature list is necessary to provide the most accurate quote for your request. I will give my quote based on an agreed feature list. If further major changes are needed during development, the quotes cost and time frame may be adjusted to reflect those changes. I usually recommend providing screenshots or examples of how you want your request to function, this provides me the best idea of what your trying to achieve.

Deposits
Deposits are only required for first time custom request customers of mine and also requests that cost over $200. For requests around $200 or less, I require a 50% deposit before starting any work and the remaining 50% to be paid when your request is finished. For requests over $200.  I will usually split payment into several smaller amounts as the custom request is progressing.

Payment
My only payment method is PayPal currently. Alternative methods of payment should be discussed when first requesting work and before anything is started. Payment can either be sent to me via PayPal send money feature or I can generate a PayPal invoice for both the deposit and remaining payment. When quoting, all prices are always in U.S Dollar unless stated otherwise.

Ownership and Redistribution Rights
Unless requested and stated before development starts, I retain full ownership and distribution rights for work and projects I develop. If you want full ownership over a request or require exclusive rights to a request, you should bring this up immediately. Any changes to the rights of custom work I develop will incur an additional fee in the quote price.

Future Support
A basic support contract is offered for free with all requests after the request is finished. The exact time frame will depend on the size of the request and will be detailed before starting. This includes simple changes and bug fixes if necessary. This doesn't include new features or major changes, in this case a new quote will be issued for any new work that's needed.

Future IP.Board Support
Free updates will be offered for minor changes in new versions of IP.Board. Any major changes or rewrites needed by a new version of IP.Board will require a new quote be generated for upgrading.

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