- Hard Bounce
If a hard bounce is detected, all email to that user will be instantly disabled, they'll see an inline message on every page and a modal form every 24 hours. The modal is designed to take the effort out of clicking links to get to the form and displays it right there, in front of the user. If a login maintenance URL is in use, the form will not be visible, the submit button will redirect to the maintenance URL.
- Soft Bounce
Soft bounces are counted over a number of days, if they exceed 1 bounce a warning message will be shown, if they exceed 4 bounces it will be converted to a 'hard bounce'
Spam reports via Mandrill are when a user clicks on 'Spam' in AOL/Gmail/YahooMail etc, this user is immediately unsubscribed from Bulk Mail. - This will be enhanced in future.
Mandrill app will learn your existing reject list as emails are sent to them (this won't hurt your reputation), This allows the app to start telling users to update their email address right away.
- You must use Mandrill Email Service
- Ability to communicate with mandrill.com
If you find any bugs in this product, please report them to our bug tracker.
If you require any support for this product please create a Technical Support ticket in the Client Area. You must supply your IPS Community email address.